Winner: Sandcastle Waterpark – South Beach, Blackpool, FY4 1BB
This Changing Places hardly requires an introduction – it already had one back in when it won the PCCPA in 2015! Sandcastle Water Park is the UKs largest indoor waterpark and is making waves with its Access for All ethos, one that has clearly grown all the stronger in the 3 years since their last win; they have won several other awards praising their commitment to inclusivity.
The facility ticks all boxes, offering a Ceiling Hoist, adult-sized mobile Shower Trolley and height adjustable Washbasin as well as a charming and colourful jungle themed mural throughout the whole room.
It isn’t solely the Changing Places facility that makes Sandcastle a worthy double-winner. Level access across the car park, reception, changing areas to the poolside, sensory story and quiet room, free to use water-wheelchairs and poolside hoist all contribute to ensure guests are not unable to access any part of the park.
But the real cherry? Continually mentioned by voters, the staff – aside from being well trained in these specific areas – all display a fantastic attitude towards disabled visitors inclusion, making sure they feel welcome and that they have access to all the experiences Sandcastle can offer.