Ceiling Hoists – frequently asked questions
What is the minimum ceiling height needed to install a Ceiling Hoist system?
Standard recommendation is 2300mm, but depending upon when you contact OpeMed and what type of track required we can find solutions for lower ceiling, for example we can install the tracking recessed and flush into the ceiling hiding it from view. Our OT200 motor is one of the smallest on the market and we can manufacture specialist adaptations for very low ceilings such as in old houses, temporary homes, static homes etc.
Click here to download Enhanced Aesthetics Through Flush Tracking.
Can the Ceiling Hoist Track travel overhead through more than one room?
Yes, OpeMed offer a wide range of tracking solutions. Our multi-room gate system allows the user to travel safely from one room to another when on a H-System (X-Y). We can also liaise with builders and architects to ensure the hoist travels aesthetically through the door header.
Click here to watch a video demonstration.
Does the Ceiling Hoist Track have to be exposed below the ceiling?
No, OpeMed offer a wide range of tracking solutions and we can mount the track into the ceiling where possible. Our track is compact, can be painted to match the ceiling and our unique brackets are invisible inside the track for optimum aesthetics.
Do you have a paediatric range of hoists?
Our range of ceiling hoists are suitable for both Children and Adults. The hoists are available with choice of Hoist Spreader Bars which are in turn used with a wide array of slings designed specifically for the user.
Can my Ceiling Hoist be used over a swimming pool?
Yes, the OT200 Ceiling Hoist is IP rated and can be used to hoist users into a pool as pictured here.
Can I buy parts and spares for your Overhead Hoist range?
Yes, OpeMed offer a full range of parts and spares available to order for authorised re-sellers and engineers.
How can I find out the different codes for different parts?
Click here to view our online Parts and Descriptions.pdf for further details. Alternately, you can call 01252 758 858 or email firstname.lastname@example.org to request further information.
Please can you give me a price / ball-park figure?
Our Product Specialists assess every installation individually based upon the room type, size, structure and layout. In addition to this, the users’ needs and requirements are evaluated to ensure the best possible match between product placement and budgets available. All prices are competitive and provided upon request.
Am I able to purchase a new handset for the OT200 Ceiling Hoist?
Yes, a replacement costs £89.00. Please call 01252 758 858 or email email@example.com and quote Part No. OT200-17400830 to request your replacement.
What are your lead times?
With a wide range of product choices our lead times can vary, however we recommend you allow for an average of 3-6 weeks for installation.
What warranty do I get when I purchase an OpeMed product?
All OpeMed products receive a one year’s Manufactures Warranty.
We also offer a one-year, three-year or five-year service agreement, which includes high quality servicing by CSCS qualified engineers and ensuring all systems are fully tested and commissioned for each individual install as per LOLER and ISO10535. OpeMed is fully accredited to Construction Line, Builders Profile and the latest Health and Safety standards.
Other support packages include:
- Single Service Request
- LOLER Test and Certification
Please contact the OpeMed team to find out more about our servicing packages or warranty on 01252 758 858 or email firstname.lastname@example.org.
Can I have a free site visit?
Yes, our Product Specialists are on hand to provide you with a fully tailored service and are happy to arrange with you an on-site consultation. Call 01252 758 858 or email email@example.com to book your visit.